Touchstone Analytics is committed to protecting your privacy. This privacy statement explains data collection and use practices of the touchstoneanalytics.ai site (the “Site”); it does not apply to other online or offline Touchstone Analytics sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.
Related services and offerings with links from this web site, including partner sites, have their own privacy statements which can be viewed by clicking on the corresponding links within each respective web site.
Collection of Personal Information
We will explicitly ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about Touchstone Analytics products and services, ordering e-mail newsletters, joining a limited-access site or service, signing up for an event or training, or when downloading and/or registering Touchstone Analytics products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, and information about your company.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. Our sites may at times also collect information about your hardware and software in order to provide a requested service.
Use of Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.
In support of these uses, Touchstone Analytics may use personal information to provide you with more effective customer service, to improve the Site and any related Touchstone Analytics products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with Touchstone Analytics, information collected by touchstoneanalytics.ai may be combined with information collected by other Touchstone Analytics services.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Touchstone Analytics products and services, and/or share information with Touchstone Analytics partners so they may send you information about their products and services.
Touchstone Analytics occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
Touchstone Analytics may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to:
(a) — Conform to the edicts of the law or comply with legal process served on Touchstone Analytics or the Site;
(b) — Protect and defend the rights or property of Touchstone Analytics and our family of Web sites; or
(c) — Act in urgent circumstances to protect the personal safety of Touchstone Analytics employees or agents, users of Touchstone Analytics products or services, or members of the public.
Personal information collected on the Site may be stored and processed in the United States or any other country in which Touchstone Analytics or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.
Control of Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Touchstone Analytics and its controlled subsidiaries and affiliates without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.
Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to Touchstone Analytics in the context of other, separately operated, Touchstone Analytics products or services.
touchstoneanalytics.ai may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by touchstoneanalytics.ai, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.
Access to Personal Information
You can access and review your personal information by contacting touchstoneanalytics.ai as described at the bottom of this statement, or through alternative means of access described by the service.
Security of Personal Information
Touchstone Analytics is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Additionally, when we transmit any sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Protection of Children’s Personal Information
touchstoneanalytics.ai is a general audience site and does not knowingly collect any personal information from children.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site’s features that you customized.
We may occasionally opt to share aggregated site statistics with partner companies, but do not allow other companies to place cookies on our sites unless there is a temporary, overriding customer value (such as merging into touchstoneanalytics.ai a site that relies on third-party cookies).
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.
Use of Web Beacons
touchstoneanalytics.ai Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow touchstoneanalytics.ai to count users who have visited those pages and to deliver co-branded services. touchstoneanalytics.ai may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.
Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. Doing this allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views. touchstoneanalytics.ai prohibits Web beacons from being used to collect or access your personal information.
Use of Client Login Features
The Client Login portion of this Site uses unique user information to identify and provide secure sign-in for certain users. In order to sign in to this portion if the Site, authorized users will be asked to type the login name and password provided to them by Touchstone Analytics employees and/or their agents. For additional information about or assistance with Client Login features and usage, please contact your Touchstone Analytics sales, technical or administrative representative.
Enforcement of this Privacy Statement
If you have questions regarding this statement, please contact Touchstone Analytics at the postal and/or email addresses below.
Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page, and may also send you a notification directly. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
Touchstone Analytics welcomes your comments regarding this privacy statement. If you believe that Touchstone Analytics has not adhered to this privacy statement, please contact us electronically or via postal mail at the addresses provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
Touchstone Analytics, LLC
1240 Rosecrans Ave
120, Manhattan Beach